USER INFORMATION PRIVACY POLICY

We always respect your privacy, which is why we are committed to protecting your personal information. In this document, the term “personal information” is understood to include your name, address, email address, phone number, or any other personal information you provide, as well as any information about you collected in accordance with current laws. We hope this document will help you understand what personal information we will collect and how we will use this information afterward.

When you access and use the website (including registering for online services), we understand that you fully agree to the terms of this policy.

1. Declaration upon use

All content you view on the website is intended to serve your informational needs and help you choose services. Therefore, you can use the website without providing any personal information. However, in some cases, when it comes to registering for services, we may ask you to provide personal information.

2. Use of personal information you provide

When you provide the necessary information, we will use it to meet your requests, or we may contact you via mail, email, text message, or phone; or in accordance with current laws, use these means to introduce you to new products, services, or promotional programs from Neutron. By providing information to us through this website, you understand and agree to the collection, use, and disclosure of the aforementioned personal information for certain purposes outlined on this page.

You fully agree and accept that the personal information you provide when using the website may be retained at Neutron’s headquarters.

Neutron is committed to protecting your privacy and does not sell your personal information to other companies for promotional purposes.

3. Providing to Other Entities

Neutron may use other entities to provide products or services to you. We also need to share your personal information with these entities so they can fulfill your request. These entities are not permitted to use your personal information for other purposes, and we require them to comply with privacy regulations while providing services.

4. Commitment to Customer Information Security

Neutron is committed to the absolute confidentiality of Member information according to Neutron’s personal information protection policy. The collection and use of each Member’s information for purposes other than the transaction of goods/services will only be carried out with the consent of that Member, except in cases where the law provides otherwise.

In the event that the server hosting the information is attacked by hackers, resulting in the loss of a Member’s personal data, Neutron will be responsible for notifying the authorities to investigate and address the issue promptly and will inform the Member accordingly.

Neutron is not responsible for, nor will it address, any complaints related to the rights of that Member if it is determined that all personal information provided by that Member when accessing and using Neutron is inaccurate.

5. Changes to Regulations

Neutron may change these regulations infrequently, including adding, removing parts of the content, or temporarily suspending the website without prior notice. However, if these regulations are changed in a way that may be detrimental to you, Neutron will make an effort to notify you of the change directly on the homepage.